EDISHINE Handcrafted Art Glass Pendant Light Fixture-HHPL08D
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Unique Art Glass】This art glass hanging lamp is made of hand-blown art glass, natural and unique grain of grey seed glass with brushed nickel light pole, and thick glass shade with smooth edges, emitting elegant soft light, creating a cozy vibe in your home
【Height Adjustable】Our adjustable pendant light includes three 12-inch and two 6-inch metal rods, unlike similar products, providing superior durability and stability; 0-48 inches adjustable height to adapt to various scenarios and meet all your needs
【Wide-Open Diameter & Swivel Head】The enlarged shade opening of the hardwired pendant light makes bulb replacement a breeze, what's more, the gimbal joint swivel head allows a 90° adjustment of lamp mount base, whether on a flat or inclined ceiling
【Easy Installation & E26 Base】Just connect the wires and mount the bracket, this E26 base modern pendant light can be installed easily; compatible with incandescent (60W), LED (12W), CFL (13W), and halogen (43W) bulbs (bulb not included), also support dimmable switches and bulbs(not included)
【Stylish for Any Space】This handmade glass pendant light boasts a clean, modern design that seamlessly blends with any decor style; ideal for kitchen islands, bars, kitchen sinks, bathrooms, and dining areas, adds a touch of elegance to your space; 1-Year Satisfaction Guarantee
Handcrafted Art Glass lampshade can soften light while meeting almost all your needs like illuminating and creating romantic atmosphere for your lovely home, adds a classic and timeless feel for your kitchen island, dinning room, bedroom, living room, entrance, bar, etc.
The pipes could be adjusted to different heights as your needs while the axis of rotation could achieve 0-90° installation so that it could be installed on both flat ceiling and sloped ceiling.
Input Voltage: 120VAC 60Hz
Max.Load Power: Incandescent Bulb 60W
Socket Type: Standard Medium E26
Parts List:
Mounting Bracket x1
12" Pipe x3
6" Pipe x2
Mounting Screw x2
Wire Connector x3
Decorative Nut x2
Handcrafted Art Glass Shade
Stained and polished art glass is handcrafted, each piece of glass has different color and pattern; add gorgeous look
Adjustable Height
Handmade glass pendant light with 2*6", 3*12" rods, adjustable 0-48inch to meet your hanging height
E26 Socket
Designed with E26 socket, our pendant light is compatible with Incandescent bulb/ LED Bulb/ CFL Bulb/ Halogen bulb, bulb is not included
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.