EDISHINE 35.4" Adjustable Dining Room Light Fixture-HHPL16A
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Vintage & Artistic】Made of four high-quality natural rectangular solid wood veneer frames and black metal, this farmhouse island light is an excellent addition to your home decor. It adds a vintage and artistic feeling over your dining tables or kitchen islands, creating a cozy and comfortable atmosphere in your home.
【Adjustable Height】The dimensions of the pendant light fixtures are 35.4" x 9.1" x 48". It comes with a total of 10 detachable rods, with each side having 5 extension rods, including 2 pieces of 6 inches and 3 pieces of 12 inches. This allows you to adjust the height according to different combinations of rods, making it adaptable to various scenarios and fully satisfying your needs.
【Easy to Install】This island light comes in a simple KD (knocked down) packing and includes all the necessary mounting parts, enabling easy installation without much time. Simply assemble the parts, adjust the angle and height according to your preference, and enjoy the soft and comfortable light. Please note that this wood hanging light is only suitable for flat ceilings, not sloped ceilings.
【E26 Base & Dimmable】Equipped with four E26 sockets (bulbs not included), this island chandelier is compatible with LED, CFL, incandescent, halogen, and Edison bulbs, with a recommended maximum of 60W for each bulb. It supports dimming when used with a compatible dimmer switch and bulbs (not included), which can be purchased separately as needed.
【Wide Application & Warranty】Our farmhouse light fixtures are perfect for various indoor areas, including the dining room, living room, kitchen, billiard room, cafe, bar, and more. EDISHINE provides a 1-Year Warranty, and our dedicated service team will respond within 24 hours to assist you with any problems you may encounter.
Our farmhouse light fixtures are made of 4 high-quality natural rectangular solid wood veneer frames and black metal, this farmhouse island light is an excellent additional decor for your family which adds endless vintage and artistic feeling over your dining tables or kitchen islands and creates a cozy and comfortable home atmosphere.
-1 x Island Lighting（Include Accessories Package）
-1 x User Manual
Modern And Farmhouse Design
Made of 4 high-quality natural rectangular solid wood veneer frames and black metal, it is perfect for your kitchen, dining room or farmhouse styled space. the island chandelier style with retro and rich art for the design.
Adjustable Height
Bring an old-fashioned rustic look to your living space with this gray wood pendant light. Perfect for farmhouse lighting, as a rustic kitchen island light or modern farmhouse light fixture.
Easy to Install
Easy to install and save your time and pain to install this island light. Just put all the parts together and find the angle and height you like to fix, then enjoy the soft and comfortable light; please note that this wood hanging light is suitable with flat ceilings, not sloped ceilings.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.