EDISHINE Dimmable Table Lamp With Touch Control And Usb Ports-HWTL12E
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Description
About This Product
The 3-way dimmable feature allows you to adjust the light intensity to create the perfect ambiance for any occasion. Whether you're reading a book, having a cozy dinner, or simply relaxing, this lamp provides the ideal lighting level. The whole light touch control makes the operation effortless. Simply touch the lamp base or poles to turn it on, off, or adjust the brightness. It's a seamless and intuitive experience that adds a touch of modernity to your daily routine. Not only does this lamp provide beautiful lighting, but it also offers practicality with its built-in 2 USB ports. You can conveniently charge your devices without the need for additional chargers or outlets, keeping your space clutter-free. The elegant design and modern style of this table lamp make it a perfect addition to any room. The glass shade adds a touch of sophistication, while the sleek lines and contemporary finish enhance the overall aesthetic. It effortlessly blends with various decor styles, from traditional to modern. Installing the lamp is a breeze. With its easy-to-follow instructions, you'll have it up and running in no time. And you can have peace of mind knowing that the electrical parts are UL listed, ensuring safety and quality. Enhance your living space with the 3-way Dimmable Touch Control Table Lamp. It's a combination of style, functionality, and convenience that will transform your room into a haven of light and comfort.
What's Included?
Bulb(s)
Features
Touch control with 3 brightness levels
Whole light touch control including base and poles
Built-in 2 USB ports: USB-A and Type-C
Elegant design with glass shades create a cozy lighting effect
One compatible 3000K dimmable build is included
Easy to install
UL-listed for electrical parts
Specifications
Product Dimensions
Other Dimensions
Overall：11.4'' H X 5.5'' W X 5.5'' D
Base：1.1'' H X 5.5'' W X 5.5'' D
Shade：7.9'' H X 4.1'' W X 4.1'' D
Power Cord Length - End to End：65'' L
Overall Product Weight：2.98 lb.
Details
Product Type：Novelty
Base Color：Black
Base Material：Aluminum
Bulb Shape：Standard
Number of Lights：1
Bulb Shape Code：ST58
Dimmable：Yes
Integrated LED：No
Bulb Included：Yes
Number of Bulbs Included：1
Bulb Type Included：LED
Incandescent Equivalent Wattage：40 Watt
Edison Bulb：Yes
Brightness (Lumens)：400lm
Color Temperature (Kelvin)：3,000K
Bulb Not Included But Required：No
Maximum Wattage (Per Bulb)：60 Watt
Bulb Base：E26/Medium (Standard)
Power Source：Plug-in
Plug-In：Yes
Switch Included：Yes
Switch Type：Touch
Switch Location：Lamp Base
Cord Included：Yes
Light Direction：Ambient
Product Care：Wipe clean with a dry cloth
Shade Included：Yes
Shade Material：Glass
Shade Material Details：White Jade
Set Type：Single
Voltage：120 Volt
Shade Shape：Drum
Bulb Color：Clear
Rated Bulb Life：10,000 hours
Wattage：4 Watt
Cord Color：Black
Dry, Damp or Wet Location Listed：Dry
Certifications
Title 20 - California Code of Regulations：Yes
Assembly
Assembly Required：Yes
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.