EDISHINE 57.5" RGBW, Mood Lighting, LED Corner Floor Lamp with Remote, Gold, 1 Pack-F1HFLG02R
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【16 Color Options】This floor lamp makes it easy to change the mood or add a touch of modern flair to any room. It features RGBW multi-color LED mood lighting with 16 color options, as well as Flash, Strobe, Fade, and Smooth modes to meet your various needs. Whether you want to create a fashionable atmosphere or a warm ambient light, this lamp is suitable for living rooms, bedrooms, entertainment rooms, condo balconies, bars, and parties.
【Dimmable & Memory Function】This versatile floor lamp allows you to adjust the brightness levels of 10 warm lights and 5 RGB lights. It also has a memory function that remembers your previous brightness setting. Additionally, it is compatible with standard timers, WiFi smart plugs, remote control outlets, and wall switches, offering convenience and flexibility in controlling the lighting.
【Floor Lamp with Remote Control】This floor lamp includes a multi-functional remote with a 26ft range within a line of sight. You can easily control the lamp from the comfort of your sofa or warm bed, making it ideal for the elderly or individuals with limited mobility or back pain. The remote requires 2 AAA batteries, which are included. Remember to turn on the lamp using the foot switch before using the remote control.
【Simple Slim Tall Lamp】The LED floor lamp is space-saving and minimal, occupying very little space. Simply place this standing lamp next to a corner or a couch for a sleek and modern interior design. It has a stylish and elegant appearance, making it a great decoration for offices, foyers, dens, and study rooms.
【Long Lasting, Stable & Sturdy】The LED floor lamp boasts a lifespan of over 30,000 hours with normal use, eliminating the need for bulb replacements and offering energy savings. Constructed with high-quality aluminum, it features a heavy chrome metal base plate that ensures stability and prevents wobbling. This lamp is both durable and long-lasting. It also comes with a 1-year warranty and friendly customer service.
Product Height: 57.5 IN
Base Length: 7.8 IN
Wire Length: 70 IN
Materials: Iron, ABS, Aluminum
Input Voltage: AC 100V-240V 60Hz
Voltage of Remote: DC 3V (2 x 1.5V AAA Battery)
Operating Range: 26FT
Multi-function Remote Control
Note: Aim it at the floor lamp when using.
Functions: On/off, dimmer, color changing 4 Lighting Modes: flash/ strobe/ fade/ smooth mode Colors: 16 colors available Voltage of Remote: DC 3V Battery: 2 x 1.5V AAA Battery Included
High Quality LED Beads, Crystal Cover
Used high quality LED bases, never replace a bulb at all.the LED floor lamp features over 30,000h long life. Covered with white crystal sand rock acrylic tube shade, crystal like beads reflect light nicely.
On/Off Foot Switch
Short press: On/Off it Memory Function: The corner lamp with memory function, it can remember the pattern you set up before closed
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.