EDISHINE 57.5" Dimmable Smart WiFi Floor Lamp with App & Remote Control-HFLG02W
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Controlled by Tuya Smart Life APP and Remote】The 57.5" colorful LED corner floor lamp can be conveniently controlled from anywhere using your smartphone through the free Smart Life app or other Tuya apps. Please note that it ONLY supports a 2.4 GHz Wi-Fi network, not 5 GHz. Before connecting to Wi-Fi, please ensure that VPN is turned off to avoid connection failures. The lamp is also compatible with Amazon Echo/Alexa and Google Home Assistant, requiring no hub. Additionally, it comes with a remote control for easy operation.
【Millions of Color Options】You can customize colors and frequency using the smartphone app. The lamp offers 4 modes (Flash, Strobe, Fade, Smooth) that can be selected via remote control to suit various needs. This RGBW multi-color mood lighting provides warm ambient light, adding a touch of modern flair to your living room, bedroom, entertainment room, condo balcony, bar, or party.
【Dimmable & Memory Function】The floor lamp is steplessly dimmable through the app, allowing you to adjust 10 levels of warm light brightness and 5 levels of RGB light brightness via remote control. It also has a memory function that can remember your previous brightness settings. Additionally, it is compatible with standard timers, WiFi smart plugs, remote control outlets, and wall switches.
【Simple Sleek Tall Lamp】The color-changing floor lamp is space-saving, making it an ideal choice for minimalistic interiors. Simply place this standing lamp beside a corner or a couch to showcase its slim and modern design, adding a touch of style and elegance. It serves as a great decorative piece for offices, foyers, dens, and study rooms.
【Long Lasting, Stable & Sturdy】The LED floor lamp offers a lifespan of over 30,000 hours with normal use, eliminating the need for bulb replacements and providing energy savings. Constructed with high-quality aluminum, the lamp features a heavy chrome metal base plate that keeps it sturdily in place, preventing wobbling and ensuring stability and durability. It also comes with a 1-year warranty and friendly customer service.
With smart APP control and remote control convient to your life.
Millions of colors available, it creates an eye-catching look for your living space; Choose any color you prefer to complement your home decor.
Stepless dimmable via Tuya Smart Life APP or adjust between 10 warm light brightness levels and 5 RGB lights brightness levels by remote.
With memory function, it remains the brightness that you selected before, even when power outage.
Works with smart plug and timer, a great choice for placing it in bedroom, living room, especially beside TV set.
Smart Phone APP Control
Remote control the lamp by your smartphone from anywhere via free smart life app or other Tuya apps.
1.Light Dimming 2.Warm light & Millions of colors 3.Customize Colors and Frequency 4.Color Varies with Music 5.Schedule & Countdown Also compatible with Alexa, Google Assistant, voice control your modern led floor lamp by simply giving voice.
Multi-functional Remote Control
Easy to brighten, dim the light and change modes with the remote. Note: Aim it at the floor lamp when using. 1.Voltage of Remote: DC 3V 2.Battery: 2 x 1.5V AAA Battery Included 3.Functions: On/off, dimmer, color changing 4.4 Lighting Modes: flash/ strobe/ fade/ smooth mode
High Quality LED Beads
Used high quality LED bases, never replace a bulb, the LED floor lamp features over 30000h life. It will never overheat to touch, so that you don't worry burn yourself when moving the corner lamp.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.