EDISHINE Pole Floor Lamp with Fabric Shade-HFLEC2B
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Stepless Dimmable & Bulb Included】With adjustable color temperature ranging from 2700K to 6000K and a brightness range of 10% to 100%, this tall standing light provides a delightful and comfortable lighting experience. You can easily adjust the brightness to suit your lifestyle or work preferences. A 9W LED dimmable bulb is included with the lamp.
【Modern Design & Space Saving】Our floor lamp features a sleek metal finish and a linen lampshade, transforming your space with its elegant design. The soft light it emits is gentle on the eyes. With its compact 9" diameter base, it fits perfectly into any corner of your home. It's ideal for use in bedrooms, living rooms, offices, and apartments.
【Convinent Remote Control】The tall lamp is equipped with a 2.4G remote control, allowing you to effortlessly command the lamp from the comfort of your sofa, chair, or desk without needing to get up. We've added a genius magnetic feature that allows you to securely attach the remote to the lamp's pole, preventing loss.
【Easy to Assemble & Warranty】With just a few simple twists, you can have this beautiful lamp assembled in minutes. Simply connect the poles, slide them into the base, and attach the lampshade. At EDISHINE, we have our own R&D team and QC team to ensure the product's quality. We also provide a 1-year warranty for your peace of mind.
【Foot Switch & Stable Base】The EDISHINE standing lamp features a convenient foot switch, making it easy to operate without the need to bend down. This makes it perfect for elderly and pregnant women. The lamp's heavy metal build ensures stability, so you won't have to worry about it toppling over when your kids or pets get playful. Enjoy quality family time without any worries.
A simple minimalist floor lamp, the EDISHINE Floor Lamp adds a touch of uniqueness to any room in the house. This pole floor lamp features a classic design that adds an upscale feel to many decor styles such as urban, mid-century modern, minimalist, vintage, and traditional.
This modern floor lamp gives off warm, cozy light that creates a comfortable space beside your book chair.
Robust and heavy-duty, 65-inches with a weighted base that prevents tipping, this lamp is convenient to use, remote control allows you to easily tap the lamp on or off. This stunning EDISHINE Glass Floor Lamp has a timeless design that will be a stylish and functional staple in your home for years to come.
Product Height: 65 IN
Base Diameter: 9 IN
Finish: Sleek Black
Materials: Metal, Linen
Input Voltage: 120VAC 60Hz
Max.load Power: LED/CFL ≤ 10W; Incandescent Bulb ≤ 60W
Socket Type: Standard Medium E26
Eye-friendly Linen Shade
This gold floor lamp with linen shade can filter the glare from light source and create a soft glow, which effectively minimize glare and eye strain. Ideal to be use as a reading lamp for bedrooms and office working light.
9W LED Bulb
Bulb Type: A60
Voltage: 120W 60Hz
Wattage: 9W
Lumens: 800lm
CRI: >80
Socket Type: E26
Lifespan: >15000 hrs
Multifunction Remote Control
Various Modes: Reading mode, working mode, nightlight mode, baby feed mode, brightness and CCT adjustable, timer setting
Magnet Design: Can be placed on any iron stuffs
Remote Distance: 49FT
On/Off Foot Switch
Short press: On/Off it;
Long press: Adjust the brightness.
Memory Function: The corner lamp with memory function, it can memorize the pattern you set up before closed.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.