WiFi Low Voltage Transformer 60W, 120V AC to 12V DC-HOSL02W
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Remote & Voice Control】Our landscape lighting transformer can be conveniently controlled via smartphone or voice commands. It is compatible with Alexa/Echo and Google Assistant through the Smart Life and Dewenwils apps. With a strong WiFi signal, you can effortlessly control spotlights, garden lights, and path lights anytime and anywhere (2.4GHz only). There is no hub required for operation.
【Versatile Timer Function】This outdoor low voltage transformer allows for automatic ON/OFF scheduling of your lights. It offers 5 modes: Programmable, Countdown, Circulate, Random, and Astronomical, helping you save energy and reduce costs. Say goodbye to worries about forgetting to turn off your lights again.
【Safe DC & Overload Protection】Our 120V to 12V transformer converts household voltage of 120V AC 60Hz to a safe and stable lighting source of 60W 12V DC. It is equipped with a circuit breaker for protection against overload and short circuits. Additionally, it features an auto-resetting function after power cutoff or mode switch, ensuring protection against overload damage.
【Easy Installation & Weatherproof】Our outdoor lighting transformer features a built-in hanging hole and a 3.3ft power cable, allowing for easy mounting on outdoor walls. It is ready to use right out of the box. With a high-quality PC housing and a waterproof structure, it can resist humidity, heat, rain, snow, dust, and wear, ensuring long-lasting performance.
【Wide Application】Our 12V transformer is compatible with a wide range of DC 12V landscape lights, including pool lights, intelligent lights, yard lights, deck lights, string lights, and more. It is lightweight and can be easily hidden, ensuring that it won't affect the appearance of your yard.
Compatible with both DEWENWILS and Smart Life App, you can control your lighting with only a phone in your hands or use your voice.
DEWENWILS Low Voltage Transformer is a great tool for converting 120V AC to 12V DC lights.
There are 5 modes for you to choose to control your landscape or other lights.
1. Always ON/OFF Mode
2. Programmable Timer Mode
3. Countdown Mode
4. Random Mode
5. Astronomical Timer Mode
Input: 120VAC, 60Hz
Output: 12V DC
Max Power Rating: 60W
Control App: dewenwils, Smart Life, Alexa, Google Assistant
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.