EDISHINE Pendant Lights, 48" Adjustable Pipes (1 Pack)-HHPL14A
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Modern & Farmhouse Design】Combining wood grain with black metal in a trapezoidal presentation, this pendant light offers the flexibility to revolve the two frames to be fully perpendicular or nested inside one another as needed. With its simple yet artistic design, it adds farmhouse, vintage, rustic, and stylish charm to your home.
【Adjustable Hanging Height】Equipped with a 6.6ft adjustable 18AWG cord, you can customize the cord length to hang this wood pendant light at your desired height during installation. This feature enables you to easily meet your lighting needs and seamlessly integrate it into your interior design. Additionally, it is compatible with sloped or vaulted ceilings.
【Compatible Bulbs】Featuring a standard medium E26 socket, this farmhouse lighting is compatible with various bulbs such as Incandescent (60W), LED (13W), CFL (13W), and Halogen bulbs (43W). Please note that the bulb is not included. It is also fully dimmable when used with a compatible dimmer switch and dimmable bulb (sold separately).
【Easy to Install】This pendant light features a hardwired design, and all necessary mounting accessories are included for quick and easy installation. It is designed to be mounted, saving valuable floor space. The open design allows for easy bulb replacement. Additionally, a 1-year warranty is provided for your peace of mind.
【Wide Application】This vintage pendant light is cULus certified, ensuring its safety and quality. Its perfect size and neutral color make it effortlessly blend with any decor, creating a classic ambience in your dining room, kitchen island, living room, bedroom, hallway, foyer, porch, entryway, entertainment room, cafe, restaurant, and more.
The rustic hanging light fixture combines wood grain with black metal in a trapezoidal presentation, the two frames can be revolved to fully perpendicular or one is inside the other according to needs, this simple yet artistic pendant light adds a farmhouse, vintage, rustic, and stylish charm to your home.
1 x Pendant Lighting（Include Accessories）
1 x User Manual
Adjustable Rope Length
The hanging light fixture line can be adjustable amd the MAX length is 6.6ft (2 m), you can easily customize lights into different heights to meet all your needs, just need pull through the cord to the desired length and fix it by the set screw.
Work on All Ceilings
The pendant light could be fixed on flat, sloped, slanted or vaulted ceilings. The base just attaches to whatever electrical box you have in the ceiling with 2 screws.
Adjustable Angle
The two frames can be revolved to fully perpendicular or one is inside the other according to needs, this simple yet artistic pendant light adds a farmhouse, vintage, rustic, and stylish charm to your home.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.