EDISHINE Outdoor Wall Lantern (Set of 2)-HOWL01E
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Description
This outdoor wall light is the perfect addition to your home's exterior. With its sleek and modern design, this light will not only provide functional illumination, but it will also enhance your home's curb appeal. Constructed from durable materials, this outdoor wall light is designed to withstand harsh weather conditions. Its sleek and stylish design adds a touch of sophistication to your outdoor space, while its bright illumination provides the perfect amount of light for your patio, deck, or entryway. Plus, it's easy to install, so you can start enjoying the benefits of this stylish and functional lighting solution in no time. Using one incandescent medium-base bulb of up to 60-watt (bulb not included) would be perfect for ambient light. This clean-lined wall lantern is sold as a set of 2 lanterns.
Features
Simple and Modern Design: The outdoor wall light has a simple and modern design that will complement any outdoor décor. And Its sleek design adds a touch of sophistication to any exterior space.
Weatherproof: The outdoor wall light is expertly engineered to be completely weather-resistant, ensuring it stands up to the harshest outdoor conditions. Built to endure rain, snow, and extreme temperatures, it offers reliable performance year after year.
Easy to install: With a user-friendly design, this lamp is easy to install. It comes with all the necessary mounting hardware and instructions, allowing you to effortlessly upgrade your outdoor lighting.
Weights & Dimensions
Other Dimensions
Overall: 13.7'' H X 5'' W X 6.7'' D
Back Plate: 6.7'' H X 4.33'' W X 0.7'' D
Body: 13.7'' H X 5'' W X 6.7'' D
Overall Product Weight: 8.51 lb.
Specifications
Features
Product Type: Outdoor Wall Lantern
Power Source: Hardwired
Weatherproof: Yes
Powder Coated Finish: Yes
Voltage: 120 Volt
Light Fixture Shape: Square / Rectangle
Integrated LED: No
Bulb Not Included But Required: Yes
Recommended Bulb Shape: Standard
Recommended Bulb Shape Code: ST64
Bulb Base: E26/Medium (Standard)
Number of Bulbs: 2
Fixture Material: Metal; Glass
Metal Type: Iron
Glass Type: Transparent
Dimmable: Yes
Motion Sensor: No
Dusk to Dawn: No
Light Direction: Ambient
Bottom Opening: Yes
Maximum Wattage (Per Bulb): 60 Watt
Shade Included: Yes
Shade Material: Glass
Shade Color: Clear
Backplate Included: Yes
IP Rating: 65
Durability: Weather Resistant
Product Care: Do not use harsh chemical or cleaners on the product
Finish: Matte Black
Dry, Damp or Wet Location Listed: Wet
Assembly
Assembly Required: No
Installation Required: Yes
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.