EDISHINE Modern Stepless Dimmable LED Table Lamp, Matte Black (2 Pack)-HLTL22K
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Metal Base
The simple designed mesh anti slip base is thick and stable. The overall design is beautiful and atmospheric, simple and agile
Space Saving
5.9 in non-slip base, saving space and ensueing stability, suitable for any small spaces like bedroom, living room, office, end table
Eye-Caring Led light
The streamline model can maximize protection for your eyes by weakening the direct emission of light.No glare,no flicker
One Touch Controller
Short touch to turn on/off and change color temperatures, long touch to coustomize the brightness
【3 Color Temperatures Adjustable】Our side table lamp can be easily adjusted 3 color temperatures (2700K, 4500K, 6500K) with short touch switch to suit your needs; 2700K warm light for a cozy atmosphere, ideal for relaxation or sleep; 4500K natural light for reading or playing; cool 6000K light for office spaces
【Stepless Dimming & Memory Function】10%-100% smooth dimming function with long touch on the bedside table lamp switch; this minimalist table lamp can memorize the brightness & color temperature you set before turning it off, No need to reset when turning the lights on again, saving time and effort
【Minimalist Design without Taking up Space】Contemporary minimalist look adds unique visual impression for your spaces; slim light pole design takes up minimal space, modern table lamp perfect for any room; made of aluminum profile pole with matte black baked enamel finish, sturdy and durable for long-lasting use
【Energy-Saving Lighting】Built-in 6W LED light source with long lifespan and lower energy consumption, saving money on your electricity bill while enjoying bright, efficient lighting; one-piece light strip design, No need for extra light bulbs replacement, convenient and hassle-free
【Wide Application & Eye-Caring】Softer light and No flickering, reducing stress and fatigue while better protecting your eyes; stylish design makes this black table lamp suitable for various places, such as the living room, bedroom, end table, bookshelf, nightstand, or any other furniture
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.