EDISHINE Gold Metal Floor Lamp with 3 Bulbs-HFLG03G
Worry-Free Purchase with seel
ⓘ
Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【UPDATED STEPLESS DIMMING( 0-100% )】The EDISHINE farmhouse floor lamp is fully steplessly dimmable. Equipped with a rotary switch on the lamp pole, this standing lamp offers a complete range of brightness adjustment from 0% to 100%, making it a perfect solution for avoiding glare. Its versatile design seamlessly blends into indoor areas such as living rooms, bedrooms, offices, reading rooms, restaurants, and hotels.
【3 LED BULBS INCLUDED】The EDISHINE industrial floor lamp comes with three E26 base bulbs, each rated at 4W (equivalent to 40W), producing 450 lumens of warm white light at a color temperature of 3000K. This lamp offers both brightness and energy efficiency. It is compatible with various E26 LED, CFL, incandescent, and halogen bulbs, providing options for different atmospheres (Dimmable Bulb Only, Max. 60W). It also helps protect your eyes.
【ELEGANT & INDUSTRIAL DESIGN】Featuring a sleek black finish and made of metal, the EDISHINE 3-heads floor lamp enhances the fashion and modern appearance of your home. With its elegant cage designs, it adds a touch of sophistication to any decor style, be it modern, vintage, minimalist, or more. This gorgeous industrial floor lamp is an excellent choice for enhancing your home decoration.
【METAL MATERIAL & HEAVY BASE & EASY TO INSTALL】This bedroom floor lamp is made of high-quality materials, making it sturdy and resistant to rust. Its heavy weighted base ensures stability, preventing it from being knocked over by kids or pets. Assembly is hassle-free, as no tools are required – simply screw all the parts together to assemble this 65-inch tall standing lamp.
【QUALITY WARRANTY】The EDISHINE professional customer service team provides 24/7 troubleshooting support for these dimmable floor lamps and offers hassle-free return policies through Amazon, ensuring your purchase is always guaranteed.
Creative Gift Choice: EDISHINE floor lamps are practical and easy to operate, a variety of colors to choose from, suitable for a variety of styles of home decor. The person receive it is definitely going to love it.
Floor Lamp x 1
Bulb x 3
Instruction Manual x 1
Diamond-shaped Lamp Cages
1The industrial style cage are made of high quality metal. Its open lampshade is not only give brighter lighting for large spaces, but also create atmospheric aesthetics with light and shadow.
3 LED Bulbs Included
We offer 3 led bulbs with 3000k soft warm white lighting, without flickering and noise and save 90 percent of energy cost. Our lamp also works with most other E26 bulbs such as smart bulbs, RGB bulbs, or incandescent bulbs.
Dimmable Rotary Switch
We put a dimmable rotary switch on the light pole. You can adjust to the highest brightness for reading, and sleep to the lowest brightness. A floor lamp can meet different needs.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.