EDISHINE Glass Mushroom Tablelamp With Brown Marble Base-HWTL15E
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
5691 E Philadelphia St
Suite 100, Ontario, CA 91761
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Description
About This Product
Introducing our exquisite White Jade Glass Table Lamp, a perfect combination of style and functionality. This lamp is not only a source of light but also a statement piece that will enhance the beauty of any room. The shade of the lamp is made of high-quality white jade glass, which gives it a unique and elegant look. The glass is smooth and translucent, allowing the light to pass through evenly, creating a warm and inviting atmosphere. The shade is also easy to clean and maintain, ensuring that it will always look its best. The base of the lamp is made of wood and brown marble, adding a touch of natural beauty and sophistication. The combination of wood and marble creates a stable and durable foundation, ensuring that the lamp will stand the test of time. The base is also designed to be easy to install, allowing you to set up the lamp in no time. In addition to its stylish design, this lamp is also highly functional. It comes with a 1-year warranty, giving you peace of mind and ensuring that you are getting a quality product. The electrical part of the lamp complies with UL/ETL certification, ensuring that it is safe and reliable to use. Whether you are looking for a lamp to add to your living room, bedroom, or office, our White Jade Glass Table Lamp is the perfect choice. Its unique design and high-quality materials make it a standout piece that will enhance the look and feel of any space.
Features
Inspirational Design: Wooden and brown marble base, making it a meaningful piece of decor in any room.
White Jade Glass Shade: This table lamp not only provides practical lighting, but also makes a fashionable style statement that enhances the beauty of your home or office.
Easy to install
1-Year Warranty
he electrical part of the product complies with UL/ETL certification
Specifications
Product Dimensions
Other Dimensions
Overall: 14.6'' H X 9.8'' W X 9.8'' D
Base: 1'' H X 6.3'' W X 6.3'' D
Shade: 4.3'' H X 9.8'' W X 9.8'' D
Overall Product Weight: 4.63 lb.
Power Cord Length - End to End: 65'' L
Details
Recommended Bulb Shape: Standard
Product Type: Standard
Switch Type: Rocker
Recommended Bulb Shape Code: B11
Shade Material: Glass
Switch Location: Inline Cord
Base Color: Brown
Shade Material Details: White Jade Glass
Shade Color: White
Base Material: Glass, Solid Wood
Wood Type: Solid Wood
Number of Lights: 1
Dimmable: Yes
Integrated LED: No
Bulb Not Included But Required: Yes
Maximum Wattage (Per Bulb): 60 Watt
Bulb Base: E12/Candelabra
Power Source: Plug-in
Plug-In: Yes
Switch Included: Yes
Light Direction: Multiple Directions
Product Care: Wipe clean with a dry cloth:
Shade Included: Yes
Set Type: Single
Voltage: 120 Volt
Shade Shape: Bowl
Cord Color: Black
Dry, Damp or Wet Location Listed: Dry
Assembly
Assembly Required: Yes
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.