EDISHINE Dusk to Dawn Outdoor Wall Lights-F4HOWL09R
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
2 GFCI Outlets - This outdoor wall lantern has built-in 2 GFCI outlets (ground fault circuit interrupter), extra protection for surge/short circuit/other electrical appliances, easy access to power.
Dusk to Down - With advanced dusk-to-dawn sensor, the wall lantern stays off by day and auto turn on at night, saving time and effort.
Waterproof IP65 & Anti-Rust - This exterior wall light is specifically designed to withstand extreme weather conditions for walls, patio, garden, porch, pathway, deck, doorway, garage areas, etc, can be used for years without fading.
Elegant Style - Designed with matte black finish, glitzy gold edges and distinct hammered water ripple glass, the front porch light exudes a vintage charm.
We have all the performance you care about!
Smart Sensor Tech: Dusk to Dawn Sensor
Premium Aluminium: Anti-rust, corrode-resistance even after years of use
Tempering Glass: Resists kinds of storms, hard to break
Closed base: Keep insects from entering
Weather Resistant
Crafts a durable die-cast aluminum construction & high-tech coating for waterproof, anti-rust in any weather condition
GFCI Key Description
"TEST" - Turn off GFCI Outlet X；Green Light Off X "RESET" - Turn on GFCI Outlet √；Green Light On √
Water Ripple Glass
light reflects wonderful patterns through water ripple glass, creating a stunning and gorgeous lighting effect
【Bulit-in 2 GFCI Outlets】Our outdoor wall sconce features two built-in GFCI outlets (Ground Fault Interrupter), providing protection against power surges, short circuits, and other electrical faults. It is suitable for both two-prong and three-prong plugs, allowing you to connect devices such as cameras, light strings, lawn mowers, leaf blowers, and barbecue grills (Maximum: 15A 1800W).
【Dusk to Dawn Sensor & Wide Application】The dusk to dawn outdoor wall lamp automatically turns on at dusk and off at dawn, freeing your hands and providing light to guide you home in the dark. It is an ideal choice for various outdoor settings such as patios, garages, balconies, decks, porches, doorways, gardens, hallways, and entryways.
【Quality Aluminum & Weather Resistance】Made of 100% aluminum and featuring a high-tech coating, this outdoor light fixture with an outlet is waterproof, rust-resistant, and corrosion-resistant. It can effectively withstand heavy rain, snow, ice, high temperatures, and other weather conditions, ensuring long-lasting use without compromising quality.
【Vintage & Elegant Style】Designed with a matte black finish, glitzy gold edges, and distinct hammered water ripple glass, this front porch light exudes vintage charm and adds an elegant touch to your home. The sturdy water ripple glass shade offers easy maintenance while creating eye-catching lighting effects that enhance the overall aesthetics.
【Easy to Install & E26 Socket】The EDISHINE exterior wall light comes pre-assembled, making it easy to mount on your wall without any hassle (Attention: make sure to install it at least 6ft above the ground). It is compatible with different types of E26 bulbs, such as LED, incandescent, or halogen bulbs. Bulbs are not included.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.