EDISHINE Dusk to Dawn Outdoor Wall Lights-F2HOWL06N
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Dusk to Dawn Lighting】With a built-in photocell sensor, this exterior wall light automatically turns on at dusk and turns off at dawn. It intelligently detects the brightness of its surroundings, eliminating the need for manual switching. This feature ensures convenience and worry-free operation, making it easier for users to enjoy well-lit outdoor spaces without any hassle.
【Upgraded Large Size & Wide Use】The new upgraded large-size design measures 20.4" H, making it perfect for outdoor lighting. You can mount the exterior porch light in your patio, garage, garden, balcony, front door, driveway, walkway, and doorway. With its amplified brightness, it effortlessly brightens hallways while infusing your home with a vibrant ambiance.
【Vintage Appeal & Water Ripple Glass】Our outdoor wall lantern exudes exquisite Roman vintage charm with its matte black finish and elegant gold rim. The light reflects wonderful patterns through water ripple glass, creating a stunning and gorgeous lighting effect. The closed base effectively prevents insects, ensuring an uninterrupted lighting experience.
【Rugged Durability & Weatherproof】The outdoor wall lamp is constructed with die-cast aluminum and a high-tech coating that resists fading or flaking. It can be used for many years without rusting or corroding. With an IP65 waterproof rating, it is weather-resistant in rainy, snowy, windy, or sunny conditions. This lamp is ideal for outdoor use as a security light or in parking lots.
【Easy Setup & E26 Socket】EDISHINE Dusk to Dawn outdoor light fixtures come pre-assembled and only require installation on the wall. For optimal performance, it is recommended to install it at least 6ft above the ground. The fixtures are compatible with E26 base bulbs up to 60 watts (bulbs sold separately), including LED, CFL, incandescent, or halogen bulbs.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.