EDISHINE Dimmable Black Industrial Floor Lamp with 3 LED Bulbs-F1HLFL03G
Worry-Free Purchase with seel
ⓘ
Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
5691 E Philadelphia St
Suite 100, Ontario, CA 91761
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Weighting Base
The high-stability base of the floor lamps for living room is phenomenal safe and reliable that won’t wobble around pets or kids. Don't worry that children or pets might knock it and fall when they run.
Diamond-shaped Lamp Cages
The industrial style cage are made of high quality metal. Not only beautiful but also durable. Its open lampshade is not only give brighter lighting for large spaces, but also create atmospheric aesthetics with light and shadow.
【Stepless Dimming( 0-100% )】The farmhouse floor lamp is fully stepless dimmable. Simply twist the rotary switch to adjust the brightness from 0 to 100% according to different life or work scenes.
【LED Bulbs Included】Built with standard E26 sockets, this farmhouse floor lamp is compatible with a variety of normal E26 LED, CFL, incandescent, and halogen bulbs (dimmable bulb only). It comes with three E26 base bulbs: 4W (40W equivalent), 450 lumens, and 3000K (warm white), making it bright and energy-efficient for living rooms.
【Elegant & Industrial Design】With its black finish and metal material, the farmhouse floor lamp features three elegant cages that add a fashionable and modern touch to your home. This gorgeous industrial floor lamp is highly suited for any decoration style, including modern, vintage, minimalist, and more.
【Easy to install & Stable Base】All mounting accessories are included for quick installation and use. The heavy-weighted base ensures stability, preventing it from being knocked over by kids or pets. Constructed of high-quality metal, this lamp is sturdy and rust-resistant, ensuring years of use.
【One-year Warranty】The EDISHINE professional customer service team offers 24/7 troubleshooting for these wall lights and hassle-free return policies. Your purchase is always guaranteed.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.