EDISHINE Automatic Dusk to Dawn Motion Sensor with 240° & 360° Sensing Angle-HMSS11B
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Auto Mode & 60FT Detection Range】Built-in PIR motion detector for sensitive detection, Motion Detected - ON, No Motion - OFF after 1-10mins (adjustable as you need); with an upgraded 2-way sensor, it covers up to 60FT ahead with a 240° sensing angle and 18FT below with a 360° sensing angle, guarding outdoor without manual switches
【Reliable Dusk to Dawn Mode】With innovative photocell sensors, our outdoor motion sensor auto turns ON at dusk and OFF at dawn; no more worries about manual switching—freeing up your hands and saving both energy and money; OFF-ON: 50-250 LUX, ON-OFF: Max. 800 LUX ( NOTE: Motion Detected & Delay Time Functions Not Available in Dusk to Dawn Mode)
【Convenient Manual Override Mode】Simply toggle the wall switch OFF - ON within 3 seconds to activate the light for 8 hours, automatically switching OFF at dawn; our motion sensor for outdoor lights provides a practical solution for maintaining consistent illumination, no need to adjust switches frequently or worry about forgetting to turn off lights
【Worry-free Installation】EDISHINE replacement motion sensor outdoor comes with 3 distinctively colored wiring nuts for effortless wiring clarity, UL listed, ensuring a hassle-free and safe setup whether it's your first installation or a replacement; a cost-effective alternative to motion floodlight sensors, providing excellent lighting experiences while reducing costs
【Universal Used Indoor/Outdoor】Operating at 120V AC 60HZ, our dusk-to-dawn motion sensor is compatible with various indoor and outdoor lighting fixtures, such as garages, patios, driveways, porches, and pool areas, bringing bright and comfortable lighting to your living space (Note: Max. compatibility with LED bulbs is 72W, and with incandescent bulbs is 300W)
Upgraded 2-way sensor technology ensures that you have comprehensive coverage of your outdoor area. Detect movement up to 60ft ahead (with 240° sensing angle), as well as 18ft below (with 360° sensing angle). Say goodbye to manual switches and secure your outdoor space effortlessly!
PIR Motion Sensor x 1
Instruction Manual x 1
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.