EDISHINE Automatic Dusk to Dawn, 180-Degree Motion Sensor, 2 Pack-HMSS03D
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【3 Modes in 1 Detector】Offers 3 working modes for convenient control; "Auto Mode" activates lights upon motion detection and off after a customizable time delay of 1-10 minutes; "D2D Mode" automatically turns on at night and off during the daytime; "Manual Override Mode" allows for manual control, auto off at dawn after being on for 8 hours
【Adjustable Time & Sensitivity】The "TIMER" knob can adjust delay time from 10s to 10mins, sensing range can extend up to 60ft and 180° detection angle for wide coverage; high sensitivity motion sensor ensures security and convenience, making it a reliable choice for various settings
【Flexible Rotating Sensor Head】Adjust outdoor motion sensor head with 300° horizontal and 180° vertical for flexible positioning; comes with a longer pivot arm for easier angle adjustments, ideal for indoor and outdoor use in areas like garages, driveways, porches, backyards, and front doors, upgrading security in your areas
【Cost-Effective Replacement Choice】Upgrade your outdoor security floodlight detectors effortlessly with our new replacement motion sensor. There's no need to replace existing fixtures, saving you money. Plus, wire nuts are included for easy installation, wiring, and setup, ensuring a hassle-free process. With a load rating of Incandescent 500W max and LED driver/bulb 200W max, it's designed to meet your lighting needs efficiently.
【1-Year Warranty & High-Quality Service】The EDISHINE dusk to dawn motion sensor operates on a 120V AC 60Hz power supply, guaranteeing reliable performance. For added peace of mind, we provide a 1-year warranty. Our dedicated customer service team is available 24/7 to assist with any inquiries or issues, ensuring your complete satisfaction.
Designed with a longer pivot arm, 180 degrees vertically, 300 degrees horizontally adjustable sensor neck, easier for you to aim the sensor where you want, suitable for most outdoor/indoor wall and eave mount applications, such as porch, back yard, front door, garage, driveway, walkway, step, etc.
PIR Motion Sensor x 2
Instruction Manual x 1
Auto Mode(Motion Sensor Mode)
Lights up in darkness when motion is sensed. 360° downward detection (18FT), 180° forward detection (10-60FT), adjustable illumination time (10s-10min).
D2D Mode(Dusk to Dawn)
Automatically turns on at night, stays off during the day, and only works at night. Off-on: 50-250LUX, on-off: MAX800LUX
Manual Override Mode(Switch Control Mode)
Turn the wall switch off - on within 3 seconds and the light will be on for 8 hours but will automatically turn off at dawn.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.