EDISHINE 83'' 3-way Dimmable Arc Tree Floor Lamp With Rotary Switch-HFLEE1B
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
5691 E Philadelphia St
Suite 100, Ontario, CA 91761
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Description
About This Product
Illuminate your space with style and stability with our modern tree arch floor lamp. With 83" tall, 30.43 lbs This elegant lighting features thickened lamps and a weighted base for robust support, ensuring the lamp remains securely in place without tipping over. The three branch poles can be adjusted to alter the lamp's appearance, offering versatile design options to match your decor. Enjoy soft, even lighting that creates a warm and inviting ambiance, perfect for any room in your home (bulbs not included).
Features
Elegant design: With sleek black lamp poles and elegant linen lampshades, this lamp seamlessly blends with various interior styles.
Sturdy Build: the lamp has thickened poles (1.5" wide) and a weighted base (13.7" wide and 22 lbs) for robust support, ensuring the lamp remains securely in place without tipping over.
Adjustable Lamp Poles: The arched branch poles can rotate 360°, allowing you to adjust them to any desired angle, illuminating in three different directions
Two control methods: use the foot switch to control the entire lamp's power；the rotary switch to turn on 1 light, 2 lights, 3 lights and off
Soft, Even Lighting: The linen lampshades provide a warm, diffuse light that creates a cozy ambiance (E26 base,bulbs not included)
Specifications
Product Dimensions
Other Dimensions
Base:
1.7'' H X 13.7'' W X 13.7'' D
Overall Dimensions:
83'' H X 38.5'' W X 38.5'' D
Shade:
7.8'' H X 11'' W X 11'' D
Maximum Overall Height - Top to Bottom:
83'' H
Overall Product Weight:
30.4 lb.
Details
Product Type: Tree
Number of Lights: 3
Dimmable: Yes
Maximum Wattage (Per Bulb): 60 Watt
Integrated LED: No
Bulb Not Included But Required: Yes
Recommended Bulb Shape: Standard
Recommended Bulb Shape Code: A19
Bulb Base: E26/Medium (Standard)
Fixture Material: Metal
Metal Type: Iron
Power Source: Plug-in
Plug-In: Yes
Voltage: 120 Volt
Switch Included: Yes
Switch Type: Rotary Socket
Switch Location: Socket
Shade Included: Yes
Shade Material: Linen
Shade Color: Beige
Fabric Type: 100% Linen
Set Type: Single
Lighting Type: Ambient, Task, Accent, Floor Lamp
Shade Shape: Drum
Base Finish: Black
Dry, Damp or Wet Location Listed: Dry
Assembly
Assembly Required: Yes
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.