EDISHINE 62" Bronze Arched Floor Lamp-HOFL04G
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Minimal Arched Floor Lamp】A simple minimalist floor lamp, this elegant floor lamp adds a touch of uniqueness to any room in the house. This arching floor lamp features a classic design that adds an upscale feel to many decor styles such as urban, mid-century modern, minimalist, and vintage traditional.
【Adjustable Beige Linen Drum Shade】This stylish floor lamp, with its well-made beige linen lampshade, emits warm and cozy light that creates a comfortable space next to your reading chair. The 180° vertically adjustable lampshade allows you to pivot the light wherever you desire.
【Easy to Assemble and Use】This tall arc floor lamp is easy to assemble within a few minutes, according to our manual or video instructions. It also comes with a foot switch, sparing your hands and saving you from bending down to turn the light on/off. It's a great option for pregnant women and the elderly.
【Goes with Various Bulbs】This lamp is compatible with LED, CFL, incandescent, and halogen bulbs (bulbs not included). The shades look best when complemented by warm white lights. If you want to create a warm and cozy atmosphere, it is ideal to use bulbs with color temperatures ranging from 2700K to 3500K.
【Solid and Sturdy】This country floor lamp is robust and heavy-duty, featuring a weighted metal base that prevents tipping. You never have to worry about it being knocked over by kids or pets. It comes with a 1-year limited warranty and hassle-free return policies for your peace of mind.
A simple minimalist floor lamp, the EDISHINE Arc Floor Lamp adds a touch of uniqueness to any room in the house. This arching floor lamp features a classic design that adds an upscale feel to many decor styles such as urban, mid-century modern, minimalist, vintage, and traditional.
This modern floor lamp gives off warm, cozy light that creates a comfortable space beside your book chair.
Robust and heavy-duty, 62-inches with a weighted base that prevents tipping, this lamp is convenient to use, on/off pedal switch allows you to easily tap the lamp on or off with your foot. This stunning EDISHINE Arc Floor Lamp has a timeless design that will be a stylish and functional staple in your home for years to come.
Product Height: 62 IN
Base Diameter: 10.4 IN
Installation Details of the Base
After assembling the light pole, please pull the wire tightly, then put on the spacer C and screw B of the base, and fix the base and light pole by tightening the screw B with spanner A to keep the light stable.
Heavy & Stable Base
The metal base is heavy and stable, with a weighted base prevents tipping, never worry about that it may be knocked over by kids or pets. Bronze finished lamp stem and base, decor your room perfectly.
Adjustable Lamp Head
This modern floor lamp comes with 180° vertically and 350° horizontal adjustable head, you can screw the lampshade to any angle you like,which is proper for reading and working.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.