EDISHINE 60ft Permanent Outdoor Lights with App/Remote-HOEL01A
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Hill Lighting Effect
RGBW
Diameter 40MM
50 Modes, 1600 Colors
120° Large Beam Angle
DIY Imagination
SEquipped with extra 2-way connectors*2 and 3-way connectors*2, easy to turn and install for various eaves and corners, providing possibilities for your DIY.
Multiple Reinforcement
Comes with extra wire fixing pins*100 and wire fixing clips*100 for multiple fixing, extra double-sided stickers*16 to prevent falling off and long-lasting use.
Easy to install
1. Tear off the reinforced 3M foam tape.
2. Press the lights firmly onto the surface.
3. Double-clamp to ensure each light is secure.
4. Connect the string lights via the waterproof connector and screw in the cover.
【Festive RGBW Lighting】Our 60ft outdoor string lights with 40 LED lights offer over 50 scene modes and choose from 16 million colors; individual LED bulb control, they create the perfect festive vibe for decorating your home during Christmas and others, energy-efficient and designed to last for years to use
【Enhanced Warm & Cool White Light】Our LED outdoor lights are perfect for both festive celebrations and daily, each bulb delivers 50LM brightness, and permanent color temperatures of 2200K and 8000K, creating a cozy yet vibrant atmosphere that enhances any space
【Voice & Remote & APP Control】Enjoy convenient control with voice commands, remote, or app; easily pair with Alexa or Google Assistant for hands-off operation; DIY mode in the app unlocks creative possibilities, allowing you to customize the festival light to fit your unique vision
【Durable for All Weather】Built to withstand the elements, these permanent eave lights feature UV-resistant materials and an IP67 waterproof rating, ensuring they endure rain, snow, and temperatures from -4°F to 140°F (-20°C to 60°C); up to 50,000 hours lifespan for long-lasting outdoor illumination
【Larger Bulb Size】Featuring a 120-degree wide beam angle and a 45mm large round bulb, these permanent Christmas lights deliver superior brightness and well-defined light contours like rolling hills; large bulb not only enhances the look but also makes adhesive installation more secure
【Convenient Connectors for DIY】Equipped with 2-way and 3-way connectors for easy turns and adjustments, our Christmas lights outdoor suit various eaves and corners; with an extra 50 steel fixing pins and 50 wire clips, plus 8 double-sided adhesive strips, you’ll enjoy secure and long-lasting outdoor lighting with ease
【Simple Installation】Quickly install lights using glue or secure them with screws and clips; connect outdoor lights every 16.4 feet using waterproof connectors, keeping them discreet during the day while shining beautifully at night; mounted 2-4 inches from the wall is better; Note: outdoor Christmas lights cannot be cut
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.