EDISHINE 60" Floor Lamp with Table-HLFL06K
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Space Saving Lamp with End Table】Featuring two tables underneath, this lamp/table combo provides a convenient storage solution for items like iPads, phones, books, magazines, TV remotes, drinks, tissues, glasses, and more. The 11.8" wide table is perfect for small spaces such as between recliners, bedside areas, guest rooms, offices, apartments, and more.
【Mid Century Modern Design】With black metal legs, wooden shelves, and a linen lampshade, this mid-century stylish floor lamp seamlessly complements various furniture and decors, ranging from traditional to contemporary. It creates a cozy and comfortable ambiance in your living room, bedroom, couch area, reading corner, and more.
【Soft Light for Reading】The thick linen drum lampshade of this modern floor lamp effectively softens beams and reduces glare, making it suitable for both ambient light illumination and precise area lighting. It is perfect for working, reading, or engaging in needlework in areas such as the couch, chair, or bedside. The lamp also provides eye protection.
【Stable & Sturdy】The rectangular metal frame of this floor lamp guarantees stability and safety, eliminating any wobbling when moving it. The built-in bulb is secure and won't be knocked off by pets. The thickened shelves, made of solid wood, are scratch-resistant, waterproof, and easy to clean. A 1-Year Warranty is included.
【Easy to Assemble & Rotary Switch】This tall floor lamp with shelves can be easily assembled in minutes without the need for tools. It features a rotary switch that allows for convenient ON/OFF control, even when lying on the couch or bed. It is compatible with E26 bulbs (LED/CFL ≤ 10W; incandescent bulb ≤ 60W), but the bulb is not included.
2 Storage Tables
Lamp shelf combo comprises of 2 square tables which can be used to place any decorative stuff or can hold books, eyeglasses, phones, rings, etc., and make them within reach.
Rotary Switch
The convenient rotary switch is easy to operate and allows you to quickly turn on/off the light without moving from sofa or bed.
Lampshade Can be Swung Around
With the adjustable shade, you can direct the light to anywhere you need it, it's a practical reading floor lamp for your family.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.