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EDISHINE 57.5" Minimalist RGBW LED Corner Dimmable Floor Lamp with Remote, Silver-HLFL02R
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【16 Color Options】Easy to change the mood or to add a splash of modern flair to any room; RGBW multi-color LED mood lighting has 16 color options and Flash, Strobe, Fade, Smooth modes to meet your different needs; create a fashion atmosphere or warm ambient light for living room, bedroom, entertainment room, condo balcony, bar and party
【Dimmable & Memory Function】Available to adjust 10 warm light brightness levels and 5 RGB lights brightness levels; the versatile floor lamp also memorize the previous brightness setting from your last use, works with all standard timers, smart plugs, remote control outlets, and wall switches
【Floor Lamp with Remote Control】Comes with a muti-functional remote; 26FT remote range within a line of sight; simply remote control the floor lamp without leaving the sofa or warm bed; perfect for the elderly and those with limited mobility or back pain; 2 AAA batteries included; turn on the lamp by foot switch before remote controlling
【Simple Slim Tall Lamp】The LED floor lamp is space-saving, this minimal lamp doesn’t take up much space. Just put this standing lamp beside a corner or a couch, showing a sleek and modern interior design, stylish and elegant looking. Great decor for office, foyer, den, study room
【Long Lasting, Stable & Sturdy】The LED floor lamp features over 30,000 hours long life with normal use, never replace a bulb and energy saving. Made of high-quality aluminum, heavy chrome metal base plate keeps the lamp sturdily in place and wobble free, stable and durable
When a room calls for understated modernism, EDISHINE 57.5" LED Floor Lamp answers with the perfect balance of minimalism and statement-making design. The energy-efficient built-in LEDs cast a warm glow or white glow from the slimline bar base according to your choice .
Product Details:
Product Height: 57.5 IN
Base Length: 7.8 IN
Wire Length: 70 IN
Materials: Iron, ABS, Aluminum
Input Voltage: AC 100V-240V 60Hz
Voltage of Remote: DC 3V (2 x 1.5V AAA Battery)
Operating Range: 26FT
Multi-function Remote Control
Note: Aim it at the floor lamp when using.
Functions: On/off, dimmer, color changing
4 Lighting Modes: flash/ strobe/ fade/ smooth mode
Colors: 16 colors available
Voltage of Remote: DC 3V
Battery: 2 x 1.5V AAA Battery Included
High Quality LED Beads, Crystal Cover
Used high quality LED bases, never replace a bulb at all.the LED floor lamp features over 30,000h long life.
Covered with white crystal sand rock acrylic tube shade, crystal like beads reflect light nicely.
On/Off Foot Switch
Short press: On/Off it
Memory Function: The corner lamp with memory function, it can remember the pattern you set up before closed
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Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.