EDISHINE 3-Light Tree Floor Lamp with Adjustable Rotation Heads, E26 Base-F1HLFL03C
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Rustic & Elegant Design】Crafted from sleek black metal, this floor lamp features three elegant cages that lend a fashionable and modern touch to your home decor. Its stunning industrial design complements various decoration styles, including modern, vintage, minimalist, and more, making it a versatile addition to any space.
【Stable & Durable】The heavy weighted base of this lamp ensures stability, guarding against accidental knocks from kids or pets. Crafted from high-quality metal, it's both sturdy and rust-resistant, promising years of reliable use.
【Easy to install & 360° Adjustable】All mounting accessories are included for swift installation and immediate use. Additionally, the lamp shade can rotate horizontally up to 360° and vertically up to 180°, catering to your diverse lighting requirements.
【Comes With 3 LED Bulbs】The floor light fixture comes complete with 3 UL certified ST64 7W LED bulbs. The soft light they emit effectively relieves stress and reduces eye fatigue. Additionally, you have the flexibility to switch these bulbs with other E26 bulbs to create various atmospheres according to your preferences.
【Foot Switch】The farmhouse lamp features a convenient step-on switch design, making it easy to turn on and off with just a slight step, ensuring swift and convenient operation. With its 65-inch height and 77.2-inch cable length, it's perfectly suited for various spaces including the living room, bedroom, bedside, and study.
The multi-head design of this lamp offers a fantastic solution to the harsh brightness often found in traditional fixtures, delivering a comfortable and relaxing soft lighting experience for you and your family. With zero harsh glares, it effectively protects eyesight without any flicker, strobe, or buzz.
Crafted from 100% metal and featuring a high-quality cage shade, weighty base, thick holding pole, and anti-rustic oil brushed finish, this standing lamp ensures durability for long-term usage.
Floor Lamp x 1
Bulb x 3
Instruction Manual x 1
Great Indoor Lighting
With 3 cage head design, this floor lamp can not only be a great decoration for your house, but also delivers glamours glow, make your lovely space filled with romance and grace.
Beautiful Design
Super high quality together with fantastic appearance mixing rustic shape with modern line design, never out of shape never out of fashion.
Wide range of applications
Sturdy pole allows the lamp to stand in narrow space, saving space for other furniture at you home. The floor lamp is a perfect accent lighting for all indoor rooms like bedroom, living room and office.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.