EDISHINE 25ft 2000LM COB LED Work Light with Cord 16 Gauge SJTW-HCWL02B
Worry-Free Purchase with seel
ⓘ
Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【25ft Heavy Duty Cord Light】With a 16AWG/3C SJTW black cord, our work light is durable and waterproof, making it suitable for harsh environments. Enjoy the convenience and flexibility of its 15ft heavy-duty cord, providing ample brightness for your home, garage, workshop, or car repair needs. Say goodbye to the hassle of using extension cords.
【Dimmable & Memory】The portable work light is easy to control. Simply press and hold the button to experience stepless dimming ranging from 5% to 100% for different work tasks. The dimming time from 100% to 5% is about 5 seconds, allowing you to effortlessly adapt to changing lighting needs. It also remembers your last brightness setting, ensuring consistent illumination every time you power it on.
【Powerful Magnetic & Rotating Hook】The work light supports three different ways of use: handheld, hangable, and magnetic. With its hands-free design, the integrated magnet on the back provides stable and firm attachment, ensuring the light never falls off. The heavy-duty plastic hook can be rotated 360°, allowing for flexible placement. The telescoping hooks can also be folded to save space.
【Super Bright & Energy Saving】The 17W COB LED Handheld Work Light offers a powerful 2000LM output and a wide viewing angle, ensuring exceptional visibility for both indoor and outdoor use. It allows you to perceive colors accurately and work with precision. Despite its high brightness, it consumes low energy, helping to save energy and reduce environmental impact.
【Safety Grounded Socket & Warranty】The work light is ETL listed and features a grounded socket located at the bottom of the handle, allowing it to act as an extension cord for corded tools or other electrical needs. It comes with a 1-year warranty. If you encounter any issues, our dedicated EDISHINE professional customer service team is available 24/7 to ensure your satisfaction with every purchase.
Strong Magnet & Swivel Hook
No more struggling with inadequate lighting or awkward setups.
Ultra Strong Magnet
Integrated with neodymium magnet on the back, this working lamp will stay firm and never fall.
360°Swivel Hook
Heavy duty 360° rotateable rotatable plastic hook allows you to position the light optionally. It can also be folded to save space.
Grounded Outlet
A grounded outlet is located at the bottom of the handle for corded tools or other electrical needs, make the work light act as an extension cord.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.