EDISHINE 2 Pack Semi Flush Mount Ceiling Light-ZHSCL04A2
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Convertible - Pendant&Ceiling】Featuring an S-type dual lamp holder with a Cardan Head design and adjustable chain, these farmhouse light fixtures can be used as both pendant lights and ceiling-mounted fixtures. The 63" chain allows for customizable hanging heights to suit your preferences and design. They are suitable for both flat and sloped ceilings of different heights.
【Easy to Install】All mounting accessories, including the mounting bracket, mounting screws, wire connectors, and decorative nut, are included. For semi flush mount installation as a ceiling light, simply fix the metal canopy with the mounting screws and connect the wires. It is equally easy to use as a pendant light.
【Farmhouse & Vintage Design】Crafted with a metal frame in a wood grain finish, these lighting fixtures are solid, resistant to rust, corrosion, and fading. The simple yet artistic look adds farmhouse, industrial, rustic, and vintage charm to your home. They are ideal for various spaces like the dining room, hallway, foyer, porch, entryway, and living room.
【Standard Medium E26 Socket】The open-air design of these ceiling hanging light fixtures allows for easy bulb replacement while maximizing illumination. They require 2 * E26 base Edison bulbs, compatible with LED, CFL, halogen, or incandescent bulbs (max 60W per bulb) with an input voltage of 120V AC/60Hz. Please note that bulbs are not included.
【Safety & 1-Year Warranty】The ETL certification ensures the quality and safety of this modern ceiling light. We provide a 1-year warranty for your peace of mind. If you have any questions about our light fixtures, please contact us. Our dedicated EDISHINE customer service team will respond to you within 24 hours.
EDISHINE ceiling light fixture can be used as a flush mount ceiling light or a hanging pendant light. The farmhouse pendant lighting possess an adjustable cord, which gives you flexibility to adjust the height according to your needs and preference.
Dining Room
Living Room
Hallway
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.