EDISHINE 2 Pack Dusk to Dawn Outdoor Wall Lights with Motion Sensor-F2HOWL07E
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Upgrade 3 Lighting Modes】3 lighting modes available, ① Auto+: 20%-50% brightness at night, 100% light once motion detected, 20-180s no motion back to 20%-50% dim light; ② Auto: off at daytime, auto on 100% light when motion detected, auto off after 20-180s no motion; ③ PC: auto off at daytime, auto turn on outdoor wall lantern at night
【New Motion Sensor & Dusk to Dawn Sensor】The outdoor light fixture combines a PIR motion sensor and a dusk to dawn light sensor for ultra-sensitive motion detection. The 10-33ft motion sensor distance covers wide areas, while the 140° detection range ensures the detection of any motion, such as kids or pets. Enjoy a well-lit and secure outdoor space with no need for manual switches.
【Elegant & Charming】The unique design of this wall-mounted porch light features a clear water ripple glass shade and a black spray paint finish with a gilt edge. The bright and cozy light emitted creates a rippled and sparkling effect on the wall, adding a captivating and elegant vibe. This porch light is perfect for enhancing the aesthetic and functionality of your porch, garage, doorway, backyard, patio, and more.
【Anti-Rust & Weatherproof】This outside wall sconce is crafted with high-quality die-casting aluminum and features a durable waterproof structure. It is coated with high-tech materials that provide excellent anti-corrosion, anti-rust, and weatherproof properties. These sconces perform reliably even in heavy rain, strong winds, and other poor weather conditions, ensuring long-lasting durability and functionality.
【Standard E26 Base】No electrical experience is needed for installation. Simply match the colored wires and utilize the included hardware for easy setup. This 2-pack exterior wall lamp is compatible with E26 base bulbs. Please note that INCANDESCENT or DIMMABLE LED bulbs are required to work properly in all modes (Bulbs Not Included).
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.