EDISHINE 2 Pack Dusk to Dawn Outdoor Post Light with Pier Mount Base-ZHOPL01A2
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Dusk to Dawn Light Sensor】This outdoor post light is equipped with a built-in photocell sensor. It automatically turns on at dusk and off at dawn by detecting the brightness of the surroundings. This eliminates the hassle of forgetting to manually turn the outside lights on or off, providing convenience and peace of mind.
【Vintage & Elegant】Featuring a matte black finish with gold trim, this outdoor lamp post adds an elegant and classic appearance to your home. The water ripple glass enhances the beauty and provides gorgeous illumination for driveways, patio, entryway, and other outdoor spaces. ETL listed for safety and quality assurance.
【Two Mounting Options】With a hardwired design, this pole light can be easily installed on 3" diameter light posts (not included). Alternatively, it can be placed on pillars by fixing it with the supplied pier base. The included anchors and screws make both installations a breeze, providing convenience and flexibility.
【Weather Resistant】Constructed with die-cast aluminum and featuring a rubber pad at the top, this waterproof pole lantern light fixture is designed to withstand any weather conditions. It is resistant to rust and corrosion, ensuring long-lasting durability. The drainage hole at the bottom effectively discharges condensation water. The sealed design also keeps out moisture and bugs, providing optimal performance.
【Standard E26 Medium Socket】Designed with a standard E26 socket, this outdoor post lantern is compatible with a maximum of 60W A19 bulbs. It works with various bulb types, including LED, CFL, incandescent, and halogen bulbs. By selecting different bulbs, you can create different atmospheres according to your requirements. Please note that the bulb is not included.
Weather Resistant
Compatible with 60-watt max A19 bulbs(sold separately), including LED, CFL, incandescent or halogen bulbs. With water ripple glass shade, it creates a truly unique look by adding a vintage edison bulb.
Retro Design
Matte Black finish with golden edge, adds a retro and gorgeous look on your house, as well as brightening your way at night.
Easy Installation
Hardwired design, all necessary hardware is included for direct installation. Sealed design for preventing water and insects from pilling up.
Weaterproof & Anti-rust
Thick die-casting aluminum frame ensures stability. Weather resistant, will never get rusty or corrosive after years of use.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.