EDISHINE 2 Pack 14.2″ Light Brown Wooden Tripod Table Lamp, 1 Pack-ZHLTL05Q2
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
【Simple Modern & Space Saving】Designed with a light brown wooden tripod, this small table lamp exudes a modern and fashionable style, adding a simple yet elegant and warm atmosphere to your home. With dimensions of 14.2" (H) x 7.87" (W) x 6.5" (D), it is ideal for fitting on any table or desk.
【Soft Light】Our side table lamp features a linen beige lampshade that emits warm and comfortable light, ensuring it won't hurt your eyes or cause glare or flicker. It is suitable for reading, working, studying, and can also serve as a night light or baby light. The 64.9" silver clear power cord provides added flexibility.
【Robust & Durable】The EDISHINE table lamp for the living room features a wooden tripod with a triangular lampstand, ensuring stability and minimizing the risk of tipping over. This provides added safety when used on bedside tables, side tables, or nurseries, allowing you to enjoy family time or relax without any worries.
【Easy to Install】The assembly of this table lamp is extremely easy and can be done in just a few minutes. Simply tighten the shade, socket ring, and tripod base. The lamp can be easily turned on and off using the switch on the cord. Equipped with E26 sockets, this bedroom table lamp is compatible with Incandescent/LED/CFL/Halogen bulbs (bulbs not included).
【Safety & Warranty】Supported by a professional R&D team and QC team, the product's quality is guaranteed. We provide a 1-year warranty, and our dedicated EDISHINE service team is available 24/7 to assist you. If you have any problems, please feel free to contact us anytime, and we will be glad to help you within 24 hours.
Linen shade and wooden tripod not only make this small lamp conform to the modern minimalist style, but also more stable and less likely to tip over when used. Soft light protects your eyes, provides you the most comfortable experience.
1* Table Lamp
1* Manual Instruction
Linen Beige Lampshade
With fabric linen lampshade softening the beams, the small table lamp light appears soft and bright, free from glare, suitable for reading and study.
Wooden Lamp Holder
Solid wood base, n a tural and pollution- free, brings a comfortable and fresh feeling with original beauty.
ON/OFF Switch
E26 base fits Incandescent/ LED/CFL/Halogen Bulb, etc.Just choose bulbs of different color temperature/brightness as needed.
US Plug
The cord, plug, switch of the lamp are U L l is ted, nationally recognized for its standard of safety.
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.