EDISHINE 1- Single Pendant Light With Green Shade-HWPL03B
Worry-Free Purchase with seel
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Worry-Free Purchase with Seel
1. What is Seel?
Seel is the #1 insurance platform for commerce. Trusted by 2,000+ merchants, from starting DTC brands to multibillion dollar marketplaces.
Seel Inc. is located in 447 Sutter St. Suite 405, San Francisco, CA 94108, United States. its official website is https://www.seel.com
2. What if my packages are lost, damaged, or delayed?
Our Store offers the Worry-Free Purchase Service buying option on the checkout page. Currently only available for US.
3. In what kind of conditions can I apply for the claim?
The situation listed below can be covered by the Worry-Free Purchase;
| Lost | 1. I haven't received my packages even though it shows "Delivered". 2. My packages are stolen. 3. I haven't received it for over 30 days. |
| Damage | The products are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc. |
| Delay |
U.S.: Outside Of The U.S.: |
4. Where to apply for the claim?
1. You can access the Seel Resolution Center to submit a claim request via: https://resolve.seel.com for further return or refund.
2 - The Policy confirmation email sent by Seel, and you can click the "Report an Issue".
5. What should I do after I applied for the claim?
Seel will process your application within 48 hours and if there is no response within that time, feel free to contact us via help@edishine.com
6. Supporting docs required to qualify for a claim
1) Supporting docs required for a claim of damage:
When the item(s) are damaged during transit, we need to evaluate the nature, cause, and impact of the damage. To file and qualify for a claim of damage, the following supporting documents are required:
1. Clear photo(s) of the carrier packaging and product package
2. Clear photo(s) of how the item(s) are damaged
The payout amount for damage is determined by the evaluation results, up to 100% of the purchased value, depending on how the damage affects the usability of the item(s). Note that damage in packaging without affecting the item(s) inside, and clear pre-shipment item defects are not covered. The supporting documents you provide will directly affect our evaluation. Please make sure to provide detailed evidence to facilitate your resolution process.
2) Supporting docs required for a claim of loss:
a. If the shipment is marked by the carrier "lost", or "delivery" scan 30 days after shipment, you don’t need to provide any additional proof.
b. If the shipment has shown a "delivery" scan, but was not received, we encourage you to look around in your neighborhood or mail hub first. If, however, you still can’t find your package, we might need one of the following as the supporting document to qualify for a claim of loss:
· Police report
· Security footage
· Carrier letter
· Written documentation from an authority/leasing office detailing
For scenario "b", if this is the first occurrence of such a situation with your package, Seel will provide compensation without requiring any supporting documents. However, if the same situation occurs again, supporting documents will be mandatory.
3) Supporting docs required for a claim of delay:
1. No supporting docs are required for a claim of delay. Such cases will be automatically judged based on the tracking info of your package's tracking number.
7. Payout options
Seel supports payout in one of the following four options:
1) PayPal: Supports multi-currency transfers. Funds arrive instantly once the claim is approved.
2) Venmo: Supports USD transfers, funds arrive instantly once the claim is approved.
3) Direct deposit: Supports USD transfers via US bank account ACH transfer, takes 1-3 business days to arrive. This option is only available for transactions in USD.
4) Tremendous: Customers will receive their payout in the form of a virtual visa card.
8. What if I have any further questions about applying the claim?
You can reach out to support@seel.com for more details.
30-Day Hassle-Free Returns
Local Warehouse in US
EDISHINE orders are fullfilled from our US distribution centers.
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.
Enjoy the convenience of fast, reliable shipping on all your EDISHINE purchases.
US Warehouse (West) Address:
8599 Rochester Ave suite100
Rancho Cucamonga, CA 91730
United States
US Warehouse (East) Address:
70 Carter Dr. Edison
NJ 08817
Product Specifications
Description
This pendant light brings a modern and stylish touch to your dining area, kitchen island, entryway, or living room. Crafted from metal, it features a bowl-shaped shade. Each fixture houses a 60W bulb (sold separately),focusing task lighting on your sink, living room, or dining table. The top is equipped with a canopy that's compatible with sloped ceilings, and the cord offers adjustable height options. Best of all, it's dimmer switch compatible, so you can easily set the perfect ambiance wherever you place it. Install this hardwired light on its own or pair it with several others for a striking display.
What's Included?
Canopy
Downrod
Features
Classic & Versatile Design: Perfect for any décor, the open design allows easy bulb replacement and effortless cleaning.
Refined Craftsmanship: Expertly forged iron ensures stability and durability, refined through multiple processes, with anti-corrosion and rust-resistant qualities.
Wide Application: Ideal for dining rooms, kitchen islands, entryways, living rooms, cafes, lofts, and more—an elegant addition to any space.
Adjustable Height: The pendant's adjustable cord lets you customize its height to fit your space perfectly.
Easy Installation: Hardwired with all necessary parts included.The manufacturer backs this product with a one-year warranty.
E26 Standard Base: Compatible with LED, CFL, and incandescent bulbs , etc (bulb not included ). Can be dimmable when used with dimmable bulbs and a compatible dimmer switch.
Weights & Dimensions
Other Dimensions
Canopy: 1'' H X 4.7'' W X 4.7'' D
Fixture: 5.5'' H X 11'' W X 11'' D
Shade: 5.5'' H X 11'' W X 11'' D
Suspension Length: 70.9'' L
Overall Height (Hanging): 80'' H
Overall Product Weight: 2.21 lb.
Overall Minimum Height: 12.4'' H
Fixture Cord Length - End to End: 70.9'' L
Overall Maximum Height: 80'' H
Specifications
Features
Fixture Design: Dome; Single; Shaded; Simple
Canopy Included: Yes
Light Fixture Shape: Dome
Number of Lights: 1
Adjustable Length: Yes
Number of Light Tiers: 1
Light Direction: Ambient
Shade Included: Yes
Shade Material: Metal
Shade Color: Green
Downrod Included: Yes
Fixture Material: Metal; Iron
Metal Type: Iron
Sloped Ceiling Compatible: Yes
Integrated LED: No
Bulb Not Included But Required: Yes
Recommended Bulb Shape Code: ST64
Recommended Bulb Shape: Standard
Bulb Base: E26/Medium (Standard)
Dimmable: Yes
Maximum Wattage (Per Bulb): 60 Watt
Power Source: Hardwired
Voltage: 120 Volt
Craftsmanship Type: Hand-forged; Handmade
Cable / Wiring: SVT Cord
Imported: Yes
IEC Protection Class: Class I
Product Care: Wipe clean with damp cloth
Wood Species: Oak
Finish: Green
Dry, Damp or Wet Location Listed: Dry
What is Dry, Damp or Wet Location Listed?
This indicates whether the fixture is safe to use in dry locations, damp locations (moist environments), or wet locations (direct exposure to water).
Assembly
Assembly Required: Yes
Installation Required: Yes
Hanging Method: Cord
Local Warehouse & Fast Shipping
With warehouses strategically located on both the East and West Coasts of the United States, we can deliver your orders in just 3-5 business days.